What is Dresslily payment methods?
Dresslily accepts VISA, Mastercard, Discover Card, American Express, and PayPal.
Where does Dresslily ship?
Dresslily ship to countries that are available during the checkout process.
Can I cancel/change the order I just paid?
It is only possible to change your order status before if the order is processed. They process orders very quickly, so changes and cancellations cannot always be fulfilled. You must immediately contact their Customer Service (within the hour) with your change/cancellation request details included.
How to track my purchase?
Once you get the tracking number, you may check the item delivery status online by accessing the website of the related delivery company.
How long will I receive items after I place an order?
Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods, and any unforeseen circumstances.)
Can I exchange or return an item?
If for any reason you are dissatisfied with any item(s) purchased from Dresslily, simply contact their Support Center. You can return the product within 30 days after receiving the delivery. Dresslily will always offer the best solution for their customers.