What are the payments method?
Farmacia Soccavo accepts payments through VISA, Mastercard, Maestro, and PayPal.
Where do you ship?
Farmacia Soccavo ships its products worldwide.
Do you accept returns?
Yes, you can return a product within 14 days from the date you received it, so to be eligible for a refund, your items must be unused and in the same condition that you received them. The items must be delivered intact and including all of their parts, under penalty of forfeiture of the right of withdrawal, inside a well-packed box with the relative order number affixed.
When will I get my refund?
Once your refund request has been reviewed, a member of the team will be in touch to confirm the status. If approved, your refund will be processed and a credit will be applied to your original method of payment. Once the return has arrived in their warehouses, it will be processed within a maximum of 7 working days. Once your return is processed, an email will be sent to you accepting and approving the refund.
Are the original shipping cost refundable?
Sorry, the shipping costs are non-refundable.
Do I have to pay the return shipping cost?
Yes, you will be responsible for paying for your own shipping costs for returning your item unless there is an issue. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.