What payment methods do you accept?
Hydro Flask accept payments through all major Credit/Debit Cards and PayPal.
Where does Hydro Flask ship?
Hydro Flask ships within the country only.
Do you ship to APO/FPO addresses?
Yes, but you will need to contact them directly for prices, times, and other logistics. Depending on the country, there may be extra costs due to customs, tariffs or taxes. Please email info@hydroflask.com or call 888-584-9376 for a shipping quote.
How do I track my order?
As soon as your order ships, they will send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can track your order by visiting the FedEx or USPS website to follow your new Hydro Flask on its journey from their warehouse to your destination. If you still have questions, feel free to contact them.
How can I return the item?
* You can return your purchase for up to 30 days from the purchase date.
* Acquire an RMA Number by calling their Customer Service Team at 888-584-9376.
* Mail the return package to:
HYDRO FLASK,
Attn: RETURNS
3890 HWY 51 N.
Southaven, MS. 38672
* Please reference your order number from your HydroFlask.com purchase.
* Clearly reference the RMA number that you acquired from their customer service team.
* They recommend selecting a trackable shipping method and keeping the tracking information for your records until the return is complete.
When will I receive my refund?
Refunds take approximately 4 weeks after they receive your product. Shipping charges are not refundable. They do not accept COD deliveries.
