What are the shipping options?
The shipping options are as follows:
EXPRESS SHIPPING: Average production + delivery timeframe will take between 5 to 7 business days (depending on location and subject to peak season). Tracking is included. Not deliverable to PO Boxes.
PRIORITY SHIPPING: Average production + delivery timeframe will take between 3 to 5 business days (depending on location and subject to peak season). Tracking is included. Not deliverable to PO Boxes.
FREE SHIPPING: You are entitled to FREE express shipping on orders that meet a qualifying amount, which will be stated during checkout. The valid amount is the final sum after any promotion/voucher code is applied and does not include the amount paid for vouchers.
Can I upload more than one Photobook before checking out?
No, however, you can order multiple copies (same design) of the same books by adding the Quantity during checkout. Multiple designs have to be placed separately as each design is tied to one order only.
I have completed payment. Why have I not receive an order number?
Your account may be associated with a different/old email. In this case, please log into your account and go to “Order History” to locate your order number.
When am I charged for my order?
After you have placed your order, your online payment will be charged the moment your order is completed and successful. They will then proceed to print your book.
What methods of payment are accepted?
Photobook accept most credit/debit cards and Paypal. Some countries will have online banking as an option as well.