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Love Coupons Philippines

Love Coupons Privacy Policy

Learn how Love Coupons Philippines collects, uses, and protects your personal information. Read our full privacy policy covering data storage, cookies, and your rights under Philippine data privacy laws.

Effective Date: February 12, 2026

Love Savings Group Limited ("we," "us," or "our") operates the Love Coupons website (https://www.lovecoupons.com.ph). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Website. By using our Website, you agree to the practices described in this Privacy Policy.

1. Who We Are

We are Love Savings Group Limited, a company registered in England and Wales (Company Number: 11734108), with our registered office at Kemp House, 124 City Road, London, EC1V 2NX, United Kingdom. We operate the Love Coupons website for users in the Philippines and are committed to handling your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: If you sign up for our newsletter or marketing emails, we collect your email address.
  • Device and Usage Data: We automatically collect information such as your IP address, browser type and version, device type, operating system, pages viewed, referring URL, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to operate our Website, analyze usage, and support marketing efforts. For more information, see our Cookie Policy.
  • Contact Form Data: If you contact us via our contact page, we collect your name and email address to respond to your inquiry.

3. Legal Basis for Processing

Under the Data Privacy Act of 2012, we process your personal information on the following lawful criteria:

  • Consent: Where you have given us your consent to process your personal information for a specified purpose, such as receiving our newsletter.
  • Legitimate Interests: Where the processing is necessary for our legitimate interests, such as website analytics and fraud prevention, and these interests are not overridden by your fundamental rights and freedoms.
  • Contractual Necessity: Where processing is necessary to fulfil a contract or to take steps at your request prior to entering into a contract.
  • Legal Obligation: Where processing is necessary to comply with a legal obligation under Philippine law.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, operate, and improve our Website and services;
  • To send you marketing communications and newsletters, where you have opted in;
  • To analyze Website usage, trends, and performance;
  • To protect the security and integrity of our Website;
  • To detect and prevent fraudulent or unauthorized redemption of unique coupon codes;
  • To respond to your inquiries via our contact form;
  • To comply with legal obligations and enforce our policies.

5. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers (Personal Information Processors): Third-party vendors who help us operate our Website, send marketing emails, or analyze usage. They process data only on our behalf and under our instructions, pursuant to a data sharing or outsourcing agreement as required by the Data Privacy Act.
  • Advertising and Analytics Partners: We use tools such as Google Analytics to understand how users interact with our Website. These partners may use cookies or similar technologies.
  • Retail Partners: If you click a coupon or link to a partner, certain information (such as cookies or referral data) may be shared to track your use of their offer.
  • Legal and Regulatory Authorities: If required by law, regulation, legal process, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

We do not sell your personal information.

6. International Data Transfers

As we are based in the United Kingdom, your personal information may be transferred to and processed in the United Kingdom or other countries outside the Philippines. Under the Data Privacy Act of 2012 and NPC Circular 2016-02, cross-border transfers are permitted where the receiving country provides an adequate level of data protection, or where appropriate safeguards (such as contractual clauses) are in place. We take reasonable steps to ensure your personal information is adequately protected during any international transfer. By using our Website, you acknowledge and consent to the transfer of your data to the United Kingdom.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. In accordance with the Data Privacy Act, personal information shall not be retained longer than necessary for the fulfilment of the purposes for which it was obtained. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained in anonymized form.

8. Your Rights

Under the Data Privacy Act of 2012, you have the following rights as a data subject:

  • Right to Be Informed: You have the right to be informed of the collection and processing of your personal information, including the purposes, scope, and method of processing.
  • Right to Access: You may request access to the personal information we hold about you, including the manner in which it was processed and the recipients to whom it was disclosed.
  • Right to Object: You may object to the processing of your personal information, including processing for direct marketing purposes.
  • Right to Erasure or Blocking: You may request the removal or destruction of your personal information from our system.
  • Right to Rectification: You may request the correction of inaccurate or incomplete personal information.
  • Right to Data Portability: You may request a copy of your personal information in an electronic or structured format.
  • Right to File a Complaint: You may file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.
  • Right to Damages: You may claim compensation for damages sustained due to inaccurate, incomplete, outdated, false, or unlawfully obtained personal information.

To exercise any of these rights, please contact our Data Protection Officer at dpo@lovesavingsgroup.com. We will respond to your request within a reasonable period.

If you are not satisfied with our response, you may lodge a complaint with the National Privacy Commission (NPC) at privacy.gov.ph.

9. Children's Privacy

Our Website is intended for individuals aged 18 and over. We do not knowingly collect personal information from children under 18. The Data Privacy Act of 2012 provides special protection for the personal information of minors. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or destruction, in accordance with the security requirements of the Data Privacy Act. However, no method of transmission over the internet or electronic storage is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: