Question 1

What is the payment method?

Accepted Answer

BrandResumes accepts PayPal.

Question 2

How does this process work?

Accepted Answer

First, visit their “Pricing” on the home page and pick your professional resume package. Then you submit the payment, sit back and relax. You will then be prompted to upload your resume to our Google Drive and within your confirmation email. The confirmation will also contain the link to the specific questionnaire based on your purchase which is necessary for them to get a better idea of your work history, accomplishments and career goals. Be sure to copy and paste sample job descriptions of positions or opportunities you are targeting.

Once they receive all your information, your expert resume writer will reach out to you with any questions he/she may have if needed. Within 5 – 7 business days from your initial order, you will receive your brand new documents via email. If you have any edits, changes or questions, they may be discussed via email at that time. Once all documents are finalized, you will receive final versions and a free gift to prepare you for all the job interviews that will be coming your way.

Question 3

How long does this process take?

Accepted Answer

Once they have received payment, your completed questionnaire and a current copy of your current résumé, it will take 3 – 5 business days for you to receive the final draft. At that point, you have 7 days to respond with any edits you may have and can discuss any questions with us at that time. BrandResumes hardly have a large number of edits from their clients so the entire process typically takes less than 1 week.

Question 4

In what format will I get my documents?

Accepted Answer

All documents will be sent via e-mail as a Word file. Upon your final approval, you will receive 1 version of your resume: 1. Microsoft Word (.doc). The (.doc) is fully editable and become yours to manipulate as you wish.

Question 5

What is the 90-day resume writing guarantee?

Accepted Answer

After 90 calendar days from the final delivery date of your final resume (.doc and .pdf), if you have not received at least one of the following interview types (phone, video conference, or in-person) from the exact resume they provided, they will rewrite your resume free of charge. Any edits or modifications to the resume BrandResumes provided post our final delivery will void this guarantee. Please allow the standard 7 turnarounds for these requests to process. You must email support@brandresumes.com to begin this process.

Question 6

I barely have anything to put on a resume. What can you do?

Accepted Answer

For an entry-level resume, you may have little (or no) professional life to point to. That’s okay – every bit will count. Don’t be shy about your accomplishments. BrandResumes will evaluate your experiences and you will see that you’ve got more background than you think. Their quick questionnaire will give us the data they need to make you stand out.

Question 7

Do you offer refunds?

Accepted Answer

BrandResumes strive for perfection with each and every service they provide and pride ourselves on being the best resume writing service for college students online. If you are not 100% satisfied with the final copy of any document or website, they will continue to revise it until you are completely confident that your self-marketing tools are a true representation of you. Thus, they do not offer refunds.

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