Expansys Coupons October 2024

Expansys accepts VISA, Mastercard, AMEX, JCB and PayPal.

Expansys ships within countries provided at the top right corner of your website.

Whilst they make every effort to deliver goods in the timeframe they specify, they cannot guarantee delivery on that day or accept liability for deliveries made outside this timeframe, as they rely on third parties to facilitate their customer deliveries for them. They cannot accept liability for out-of-pocket expenses or other costs incurred due to failed or delayed deliveries.

Their system automatically sends a "Shipped Order" email to your nominated email address when they ship your order. If your goods fail to arrive within 28 days of dispatch, and you have notified them of late arrival within 7 days of receiving an email notification that your order has shipped, you will have the option of either a full refund or a replacement shipment, after they have investigated with the courier or postal service. Although they will use their best efforts, they cannot guarantee to track late deliveries beyond 14 days from the date of dispatch. Registered Post service does NOT offer a tracking facility – this is outside of their control, as this is set by Australia Post. If you require your item to be sent with tracking, they recommend that you select their premium service: FedEx/DHL Courier option. FedEx/DHL is the only shipping option available for devices due to their high value. They will not ship a device on a budget freight service. Budget freight services (Registered Post) is reserved for accessory items only at current.

Most items may be returned for any reason within 14 days from the date of dispatch. Some exceptions apply. Eligible items are classified as either Faulty, Non-Faulty (Change-of-Mind), or Damaged On Arrival (DOA) returns.

Faulty Returns: If the goods are found to be faulty within 14 days, customers are entitled to either a full refund or replacement. Expansys will cover round-trip shipping on Faulty returns.

Non-Faulty (Change-of-Mind) Returns: If you want to return the goods which are NON-DEFECTIVE within the 14 days period, please note that the returns should be in AS NEW CONDITION with FULL PACKING and DOCUMENTATION. If the goods are not in AS NEW condition or missing any packaging or damaged packaging, they reserve the right to refuse a refund or a restocking fee of up to 40% will be charged depending on the condition of the returned goods. Delivery costs will not be refunded.

If your goods arrive defective or in a damaged state, or the item you receive does not match what you ordered, please email customer service with your order number and a brief explanation of the situation. Minor denting or damage to the product box or packaging does not qualify for DOA returns. You will be emailed the steps for completing a return or exchange. Claims for damage, delivery discrepancy etc. should be made within 48 hours of delivery - claims will not be accepted after this time.