Updated 20th March 2025
4 Ratings. Average 3.5 out of 5 stars
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Haus Labs accepts VISA, MasterCard, American Express, JCB, Discover, Diners Club, Paypal, Klarna, Afterpay and many other forms of international payment processing depending on your country.
They are proud to ship globally to 100+ countries and territories - please visit their Shipping Information page for more information regarding International shipments.
For orders shipping within the U.S.:
Orders placed using Standard Shipping should expect delivery within 5-7 business days after your order has been processed.
Orders being sent with Express Shipping should expect delivery within 2 business days after your order has left their warehouse, and orders with Next Day Shipping should allow 1 business day.
Please allow for up to 2 business days for your order to complete processing.
Note: Shipments to international APO/FPO and remote addresses, as well as those outside of the contiguous United States - Hawaii, Alaska, and Puerto Rico - may require additional delivery time.
For orders shipping outside the U.S:
The transit time for international orders can vary and generally takes longer than orders shipping within the US. Please be advised that it may take up to 3 business days to process an international order, and range from 1-4 weeks for it to arrive after being shipped. Estimated transit time for your order will be displayed during the checkout process, and will vary depending on your locale.
If you are in a remote area, there may also be additional delivery time. Your country’s Customs Authority also has the right to hold your package for any reason for 1 - 30 days of receipt. Should this delay occur, Haus Labs does not have the authority or ability to make any changes to or expedite your order. Please feel free to contact your Customs Authority for more information.
If your order hasn’t reached you and it has been more than one (1) business day since tracking information indicates it was delivered, please email their Haus Care Team at support@hauslabs.com for further assistance.
Since orders begin processing immediately after checkout, they are unable to change or cancel your order after it is placed. This includes changing the delivery option, shipping address, items in the order, or payment method. Please confirm your information is correct before placing your order.
If you wish to return a product, please refer to their Returns Policy for more information.
Since orders begin processing immediately after checkout, they cannot combine separate orders to ship together.
They’d love to make this right. Please contact their Haus Care Team at support@hauslabs.com so they can assist you.
They hope you love your Haus Labs products as much as they do, but if for some reason you wish to return any items from your order, please visit their Return Policy page for more information and to initiate a return.
Email support@hauslabs.com
Haus Labs was established in September 2019 by Lady Gaga. Launching exclusively on Amazon, it's the first big beauty collection. Later, eyeliners, eye shadows and lipsticks were added to the first line of goods, which also featured lip liner, lip gloss and liquid-to-powder shimmer. They are the Haus of Gaga collective—a group of innovators, scientists, and creatives—and they provide you with the beauty tools you need to create clean art.
They consider kindness to include being clean, cruelty-free, vegan, and considerate of the environment in addition to being kind to one another and themselves. They firmly believe that to lessen their influence on the planet and accomplish their objective of becoming 100% carbon neutral by 2027, they should use glass, aluminium, cellulose, and post-consumer recycled materials whenever feasible, together with FSC-certified paper derived from responsibly managed forests.
About Haus Labs Homepage
https://www.hauslabs.com/
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