What is the payment method?
Rodial Beauty accepts payments through VISA, Mastercard, American Express and PayPal.
Where does Rodial Beauty ships?
Rodial Beauty provides Worldwide shipping.
Can I place my order over the phone?
Due to security reasons, they are unable to place orders over the phone or by email.
How can I cancel my order?
Unfortunately, once your order is complete, you can no longer add items, or change your order. If you want to add items, you should place another order within 24 hours of your original order, then contact them with both order numbers, and they will be happy to refund you the additional delivery charge. You should be able to cancel your order within 24 hours of placing your order, but sometimes their warehouse is really quick at getting the orders out the door and they could have already dispatched it to you, if this is the case we would be unable to cancel it. However, you can return the parcel to us as long as it is as not been opened. This does not affect your statutory rights. Non-EU and Non-US orders are final and cannot be cancelled, returned or refunded.
How long does it take for my refund to process?
Rodial Beauty will process any refund upon receiving any returned goods and assign them for their fault. Once your refund has been processed, it will take 5-7 (Card issuers have advised it can take up to 21 days to enter your account) working days to appear in your account.