What are UnderU payment methods?
UnderU accepts VISA, Mastercard, American Express and PayPal.
Where does UnderU ships?
UnderU ships Worldwide.
How do I track my order?
If tracking is available on your order the delivery service and tracking reference will be shown on your order confirmation e-mail. You will then be able to check with the Shipping Provider as to the status of your order.
When will my order deliver?
All orders placed before 2 pm will usually be dispatched that day (but maybe longer at peak traffic times).
What is UnderU return policy?
You are welcome to return any items with 30 days of receipt for a refund of that item or to make an exchange (to the purchased value, for a different size or colour). For hygiene reasons, they do not accept returns for Thongs, Straps, Jocks or Strings unless the item is unopened or faulty. All items returned must be returned in their full original, undamaged packaging, with all labels still attached, and should have no signs of wear. For example, all footwear must be returned in the original box, the footwear and soles should not have any visible signs of wear.