How do I place an order?
Pick the products you love
Choose the colour and size that’s perfect for you
Click Add to cart or buy now and click “continue”
Sign in via Facebook / Email
Type your delivery address and other details
Select your payment method and click on “Checkout”
Enter your payment details on the secure page
Woohoo! You will receive an order confirmation email once your order has been placed successfully.
What is Zilingo cashback?
Zilingo cashback is points you earn when spending on Zilingo. The more cashback accumulated, the more benefits can be enjoyed on the Zilingo site.
What is the payment method?
Zilingo accepts all major credit cards supported by VISA, Amex or Mastercard. Your card details will be protected using the PCI DSS Compliance (The Payment Card Industry Data Security Standard ) used by their payment gateway partners.
I received an “Order Confirmation” email. When will I get my item?
You will receive your order in 2-5 working days after you have received the order confirmation email. This timeline might be longer if you have ordered from an international seller.
How to track my order?
You can track the real-time status of your order by clicking on “Profile” (Top right corner). Select “Orders” in the drop-down menu to view details of your purchases.
Select the SOD you want to view and click “View”.
Can I return an item for an exchange instead of a refund?
If you’re looking to return a faulty or incorrect item, please get in touch with them so they can get this sorted for you.
You can return your item for an exchange, as long as the new item is available in stock. If you want to exchange for a different colour, the price of both colours must be the same as the price at which you bought the original product.
Please refer to their Returns and exchange policy for more details on how to schedule an exchange